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Q 1: What is the minimum quantity for OEM/ Private Label orders?
A: For OEM/ Private Label orders, the MOQ is 10 sets. We can provide design services.
Q 2: What is the delivery time of the products?
A: It depends on the shipping method that you choose.
Via air freight 3-7 days; Via sea freight 25-60 days; Via railway 25-60 days.
Q 3: How do you control the quality?
A: Always a pre-production sample before mass production; Always final Inspection before shipment.
Q 4: What is your payment term?
A: T/T in advance or OEM ,T/T. 30% deposit, balance against the B/L copy within 10 days after departure from port.
Q 5: What is your shipping way?
A: We will help you to choose the best shipping way according to your detail requirements.By sea,by air,or by express,etc.
Q 6: If any quality problem, how can you settle it for us?
A: If any breakage or defect products were found,please take the pictures from the original carton. All the claims must be presented within 7 working days after discharging the container. This date is subject to the arrival time of container. Firstly, we will try our best to fine the problem and help you solve it; secondly, if it's our quality problem, we will make up to your loss.
Q 7: How do I know I can trust ordering from you?
A: We are a member of Alibaba's Golden Trusted Supplier. Although we are new on Ali-baba, we do have many experiences in exporting optical instrument to all over the world. And we are committed to bringing our customers 100% satisfaction.
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